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Privacy Policy
At Greenlight Bet Casino ("we", "us", or "our"), we value your trust in us to provide a secure and enjoyable online gaming experience. This privacy policy outlines how we collect, store, use, share, transfer, and protect the data provided by our customers.
Personal Data Collection
We may collect personal data from you when you register for an account with us or engage with our services, including:
- Contact information (name, address, email)
- Date of birth
- Account login credentials (username/password)
Additionally, we collect anonymous and aggregate data about how you use our website and mobile app.
Data Use
We process personal data to provide the following services:
- To verify your account and prevent unauthorized access
- To facilitate gaming transactions and withdrawals
- To tailor marketing communications and offers based on your interests
- For the development, improvement, and maintenance of our games and platform
Sharing Data with Third Parties
To ensure compliance with anti-money laundering laws, regulations, and policies, we share information about you with:
- Reputable online verification services (e.g. Truelayer)
- E-commerce partners for processing withdrawals
- Payment processors for managing deposits and withdrawals
We do not sell or lease your data to other companies.
Data Storage
Personal data is stored in a secure, encrypted format on our servers located within the European Economic Area (EEA).
Marketing Preferences
If you opt-out of marketing communications from us, we will respect this decision. You can change your preferences at any time by logging into your account or contacting customer support.
Security Measures
We implement robust security measures to protect against unauthorized access:
- Secure Socket Layer (SSL) encryption
- Industry-standard password policies and authentication methods
Customer Support Data Retention
Customer service requests, including data submitted as part of an issue resolution process, are stored for a maximum period of one year.
Cookies Policy
Our website uses cookies for analytics purposes only. If you choose to opt-out of these cookies by adjusting your browser settings, this may impact the functionality of our platform.
Changes and Amendments
We will notify you if any material changes to this privacy policy occur that would result in us collecting new types of personal data or using existing information in ways not previously described. We encourage customers to review this policy regularly.
Your continued use of Greenlight Bet Casino services signifies your acceptance of the updated terms.